Software developers are often keen to show off their technical IQ to potential employers. But what about their EQ?
Emotional intelligence (EQ) is a high-demand skill that companies everywhere are seeking in new hires. In fact, emotional intelligence ranked within the top 5 most wanted skills for the first time in 2020. In addition, EQ was the strongest predictor of top performance in the workplace, according to a TalentSmartEQ survey.
As you prepare for your next interview, it’s essential to consider how to incorporate emotional intelligence and how to answer soft skills interview questions. Here, we’ve broken down how to answer emotional intelligence interview questions in order to land your dream tech job.
In the past, soft skills came second to technical skills when hiring developers. Nowadays, this has been shifting and changing, as employers are looking for candidates with high EQs, knowing that often it’s more challenging to teach interpersonal abilities than tech skills.
Specifically, emotional intelligence can lead to a more harmonious and productive workplace, as team members with high EQs are able to:
For example, a Tech Lead with a high EQ can manage their frustration when a project gets delayed and motivates their team to catch up. Or, an emotionally intelligent developer can resolve feedback on their code without causing conflict with tech reviewers.
EQ is also a key characteristic for remote workers who have to manage their own time, motivation and work-life balance. In an age of prevalent remote “burnout,” team members with high EQs are able to successfully regulate their emotions and needs when working from home. Naturally, soft skills interview questions have become increasingly popular among interviewers since remote work became the new normal.
Now that you have a good understanding of what EQ is, let’s go through some strategies for acing emotional intelligence interview questions as well as soft skills interview questions.
The key values of EQ are communication, teamwork, feedback, and professional growth, so when in doubt focus on these pillars. It’s usually best to go in depth into one trait per answer, rather than cram multiple qualities of emotional intelligence into every response.
It’s not a good idea to make up an example or exaggerate it. Instead, it’s best to stick to the truth when answering emotional intelligence interview questions.
Similarly, avoid “humble-brag” answers. For example, don’t say that your greatest weakness is that you work too hard. Whenever possible, try to balance humility and self-confidence in your responses.
If you’re giving an interesting answer to soft skills interview questions, but squirming uncomfortably or avoiding eye contact, this may be a red flag to potential employers. Practice staying calm and composed with your body language. This is especially important if you have nervous habits that may arise with interview anxiety.
A big part of emotional intelligence is empathizing and listening to others. You can model these traits by paying attention to the interviewer and asking thoughtful questions about the role, company and more.
While it’s a good idea to practice emotional intelligence interview questions, make sure you’re not just memorizing boilerplate answers. Tailor any templates or methods according to your specific experiences and your natural way of speaking.
If you’re uncertain about how to structure your answer in order to provide good depth, leverage the STAR or CARL method. Both of these behavioral interview frameworks guide you step by step through a complete answer. We’re especially fond of the CARL method, which stands for Content, Action, Results, and Learning. Get full insight into this methodology on our blog post here.
Complaining about your former workplace is a huge no-no if you want to present yourself as emotionally intelligent. Though you can talk about what you would improve about your past job or team, be sure to phrase this in a thoughtful way without pointing fingers.
Emotional intelligence interview questions are designed to be difficult. The whole idea is that there’s no one right answer and you have to utilize your EQ to share experiences and insights. For this reason, you should practice and role-play answers in advance to organize your thoughts and have great examples on hand.
Still not sure how to incorporate EQ into your next job interview in English? Here are some emotional intelligence interview questions to get you started. By thinking about how you would answer these questions, you’ll be well on your way to excelling during the interview.
Let’s say that, among the soft skills interview questions, you’re asked: “What is your greatest weakness and how do you minimize it?”
A candidate with a high EQ would first choose a genuine real-life example. For example, if you struggle with delegating tasks to others and upskilling your team to ensure they can handle them, this would be a good place to start. A Tech Lead candidate might say during an interview:
“My greatest weakness is that I don’t delegate enough tasks to my team members. Often this happens because I know that giving the task to one of my direct reports means that I have to build in the time to manage, review and give feedback on it, instead of simply getting it done myself with the high-quality I need from the get-go. That said, I understand the importance of upskilling my team so that they can better handle these tasks. To improve this weakness, I try to create significant buffer space in our timelines to make this happen.”
Emotional intelligence is a critical trait to show in your tech interview to receive serious consideration from the employer. While emotional intelligence interview questions can be tricky to manage, you can utilize our tips and examples above to stand out from other candidates.
Looking for your dream tech job? Reach out to us at Nexton. We connect talented tech professionals in LATAM with amazing remote job opportunities in the U.S.